Hej d.o.o. | Custom Digital Solutions Development

1. Introduction

Hej d.o.o. ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website hejit.hr.

2. Data We Collect

2.1. Data You Provide Voluntarily

When you fill out our contact form, we collect the following data:

Name - so we know how to address you
Company name (optional) - so we know which organization you represent
Email address - so we can respond to your inquiry
Message content - so we can understand your needs or questions

2.2. Automatically Collected Data

Our website uses analytics tools (Google Analytics) to collect anonymous data about your visit:

IP address (anonymized)
Browser type and operating system
Date and time of visit
Pages you visited
Time spent on the page

3. How We Use Your Data

We use your personal data exclusively for the following purposes:

Responding to inquiries - to answer questions sent via the contact form
Service improvement - to understand how visitors use our website and how we can improve it
Legal compliance - if required by applicable laws

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing (GDPR)

In accordance with the General Data Protection Regulation (GDPR), we process your data on the following bases:

Consent - when you fill out the contact form, you give consent to process your data
Legitimate interest - for website analytics to improve user experience

5. How Long We Retain Your Data

Contact form data - retained as long as necessary to respond to your inquiry, then deleted or archived in accordance with legal obligations (typically up to 2 years)
Analytics data - Google Analytics retains data for up to 26 months

6. Your Rights

In accordance with GDPR, you have the following rights:

Right to access - you can request a copy of your personal data
Right to rectification - you can request correction of inaccurate data
Right to erasure - you can request deletion of your data ("right to be forgotten")
Right to restriction of processing - you can request temporary suspension of data processing
Right to data portability - you can request transfer of data to another service provider
Right to object - you can object to the processing of your data in certain circumstances

To exercise any of these rights, please contact us at: info@hejit.hr

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

SSL/TLS encryption for secure data transmission
Secure data storage on protected servers
Limited data access to authorized personnel only

8. Cookies

Our website uses cookies for:

Basic functionality - maintaining sessions and language preferences
Analytics - Google Analytics cookies

You can control cookies through your browser settings. Please note that disabling cookies may affect website functionality.

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and advise you to read their privacy policies.

10. Changes to Privacy Policy

We reserve the right to update this privacy policy from time to time. All changes will be posted on this page with a new "Last updated" date.

11. Contact

For all questions or requests related to personal data protection, please contact us:

Hej d.o.o.
Zagreb, Croatia
Email: info@hejit.hr